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Chapter 21, Partners outside Rotary: formalizing what you already know

Your members already know these people

Look around the table at your next club meeting. One of your members is a volunteer firefighter. Another sits on the city council. A third is a Red Cross member. Your past president knows the hospital director. A member's spouse runs the local branch of a social relief organization.

These personal connections are a considerable asset. But informal personal connections do not survive a change of presidency, the departure of a member, or the chaos of a disaster at 3 a.m.

The objective of this chapter: turn your personal ties into operational protocols. A phone number in a personal address book is useless if the owner of the book is themselves a disaster victim.


The 5 families of partners

1. Rescue and emergency

Actor What they do in a disaster Contact to prepare What Rotary adds
Red Cross / Red Crescent Shelters, first aid, water, restoring family links Local delegate Funding, additional logistics, volunteers
Fire and rescue services Emergency rescue, extrication, fires Brigade commander Logistical support (member vehicles, facilities)
EMS / medical emergency services Emergency medical care, triage Medical director Patient transport, logistical support
Civil protection Official coordination, evacuations Regional / local authority Human resources, professional expertise
ShelterBox Emergency shelters, survival kits rotaryrequest@shelterbox.org Field coordination, needs assessment

ShelterBox deserves special attention. It has been an official Rotary partner since 2012, specialized in emergency shelters. When a disaster destroys housing, ShelterBox can deploy family tents, survival kits (cooking utensils, blankets, tools), and modular shelters. Activation goes through DNA-RAG or directly by email to rotaryrequest@shelterbox.org.

2. Humanitarian and social aid

Actor What they do Contact to prepare
Caritas / Catholic Relief / faith-based aid networks Food aid, clothing, support Local manager
Salvation Army Food, shelter, emergency aid Local captain
Food Bank Food distribution Director
UNHCR Protection of displaced persons Regional office
Migrant / diaspora associations Translation, cultural support President

3. Faith communities

Faith communities are often the first to mobilize. They have reception halls, established solidarity networks, and a trust relationship with the most vulnerable communities. In a disaster context, these are not rescue organizations, they are community anchor points.

Community Typical resources
Catholic / Protestant parishes Meeting rooms, volunteer network, food aid, moral support
Mosques Solidarity network, reception space, food aid
Buddhist / Hindu temples Quiet spaces for psychological support, community network
Synagogues Mutual aid network, community logistics

Concrete action: Identify the 3-4 main places of worship in your intervention area and make contact with their leaders. Not to talk religion, to talk logistics and reception capacity.

4. Local authorities and public services

Actor Role in a disaster
City hall / municipality Official coordination, opening gyms and halls, emergency housing
County / regional council Financial resources, logistical support
Water / electricity / gas utilities Restoring networks, emergency shutoffs
Schools and colleges Potential emergency shelters (gyms, cafeterias)

5. Local economic actors

Actor Resources in a disaster
Large retailers Food donations, bottled water, hygiene products
Transport companies Trucks, vehicles, logistics
Hotels Emergency housing (under agreement with the municipality)
Pharmacies Medicines, essential products
Gas stations Fuel for generators
Construction contractors Debris removal, tarps, temporary repairs

Formalizing partnerships: the MOU

A Memorandum of Understanding (MOU) is a document that formalizes mutual commitments between your club and a partner. It does not necessarily carry binding legal value, but it clarifies who does what, with what means, and within what framework.

When to sign an MOU

  • Any partnership that exceeds 2 weeks or 5,000 USD
  • Mandatory for Global Grants (TRF requires it)
  • Recommended for recurring partnerships (local Red Cross, city hall, field NGOs)
  • Useful for preventive agreements (before the disaster)

Essential contents of an MOU

Article Contents
Purpose Type of disaster, area, target population, duration
Rotary commitments Funding, volunteers, material, district coordination
Partner commitments Staff, expertise, logistics, reports
Budget Breakdown by line item, payment terms
Coordination Meeting frequency, focal points, reports
Communication Mutual mention, Rotary logo usage, photos
Duration and termination Dates, renewal conditions, notice period
Stewardship Interim and final reports, supporting documents, impact evaluation

The complete MOU template is available in the Operational Templates (form 8). Print a few blank copies and keep them in your emergency kit. In the middle of a disaster, being able to pull out a structured document and fill it in within 30 minutes with a partner is a real operational advantage.


The OCHA cluster system: for major disasters

When a disaster reaches international scale and the United Nations agencies deploy, humanitarian coordination is organized by clusters, thematic groups led by a UN agency.

Your club will probably never work directly with OCHA. But if the disaster is severe enough to trigger an international response, understanding this system allows you to position yourselves intelligently.

The clusters and Rotary's role

Cluster Lead agency Possible Rotary role
Shelter UNHCR or Red Cross ShelterBox provides support. Your club can contribute via ShelterBox.
Water / WASH UNICEF WASH-RAG coordinates the Rotary contribution. WASH Global Grants possible.
Food WFP (World Food Programme) Local distribution through your club. Financial donations.
Health WHO Rotarian health professionals as members.
Protection UNHCR RAGFP + Rotary Peace Fellows.
Education UNICEF / Save the Children School projects via Global Grants.
Recovery UNDP Long-term Global Grants for reconstruction.

How your club fits in

A Rotary club can participate in cluster meetings as an observer or local partner. If you are in an area affected by a major disaster with international presence:

  1. Identify the cluster relevant to your action (WASH if you work on water, Health if you have mobilized doctors, etc.)
  2. Contact the cluster coordinator via the local authorities or OCHA
  3. Delegate a member with the time and availability to attend meetings (often daily in the acute phase)
  4. Share your field data, clusters need local information

Rotary's added value in this context: you are already there. Large international NGOs arrive within a few days, but you have been in the community for years. This knowledge of the ground is irreplaceable.


Building relationships before the disaster

Relationships are built before the disaster, not during. A Rotarian who shows up for the first time during a crisis offering to help will be less effective than a Rotarian whose face has been known by the local Red Cross manager for 3 years.

7 concrete actions to take every year

  1. Invite the local Red Cross manager to a club meeting (mutual presentation, not a 45-minute speech, 15 minutes, Q&A, exchange of cards)

  2. Participate in a civil protection exercise organized by the municipality or regional authority. Send 2-3 members. This gives you visibility and credibility.

  3. Meet the fire brigade commander once a year. A 30-minute coffee is enough.

  4. Participate in the International Day for Disaster Risk Reduction (October 13, UN). Organize a joint event with a local partner.

  5. Sign a protocol or letter of intent with key organizations (Red Cross, city hall). Not a contract, a one-page document that says "in case of disaster, we will cooperate in the following manner".

  6. Share your emergency plan with local partners. They will know what you can offer, and you will know what they expect.

  7. List Rotarians who are also members of other organizations (volunteer firefighters, reservists, Red Cross volunteers). These dual hats are natural bridges between Rotary and rescue actors.


Partner directory: the document to keep up to date

Your club's Disaster Coordinator keeps an up-to-date directory of actors present in the territory. Simple format: a table with 5 columns.

Organization Type Contact (name + phone) What they can provide Last update
Local Red Cross Rescue ___ Shelters, first aid, water //____
City hall Authority ___ Coordination, gyms, housing //____
Fire service Rescue ___ Rescue, extrication //____
Food Bank Social aid ___ Food distribution //____
Hospital Health ___ Care, triage //____
ShelterBox Rotary partner rotaryrequest@shelterbox.org Shelters, survival kits //____
Local transport company Private ___ Trucks, logistics //____
Parish / mosque Community ___ Rooms, volunteers, social bond //____

Update this directory once a year. Distribute it to all members of the disaster committee. Store it in the cloud AND as a printed version in the emergency kit.