Skip to content

🇳🇿 New Zealand

Last verified: July 2026 — validate with your local authorities during the annual update of the club directory.

1. Emergency numbers

Service Number
General emergency (police, fire, medical) 111
Police non-emergency line 105
Healthline — free 24/7 health advice (nurse/paramedic) 0800 611 116
Mental health and emotional support (call or text) 1737

2. National disaster management

Element In New Zealand
National agency NEMA (National Emergency Management Agency) — civildefence.govt.nz
National response framework CDEM (Civil Defence Emergency Management) doctrine under the Civil Defence Emergency Management Act 2002; coordinated from the National Crisis Management Centre (NCMC)
Territorial crisis authority 16 regional CDEM Groups (councils + emergency services) that coordinate readiness, response and recovery locally
Citizen preparedness getready.govt.nz — official household preparedness campaign; recommended for club members
Organised volunteering Local CDEM Groups and NZ Response Teams (USAR-trained volunteers); the club can register with its regional CDEM Group before a crisis

3. Alert systems

System What it is Access
Emergency Mobile Alert (EMA) Automatic alert pushed to capable phones (tsunami, flood, major hazard) Automatic
GeoNet Real-time earthquake, volcano and tsunami monitoring (GNS Science) geonet.org.nz
MetService National weather warnings and watches; displays NEMA tsunami banners metservice.com
DART buoy network Deep-ocean tsunami detection feeding NEMA warnings Via NEMA/GeoNet
National Geohazards Monitoring Centre 24/7 monitoring; triggers tsunami mobile alerts Via NEMA
Red Cross Hazard App Localised alerts + preparedness checklists App stores

4. Key non-Rotary actors

Actor Role in disaster
New Zealand Red Cross Disaster Welfare and Support Teams (DWST), relief, family links; mandated role under the National CDEM Plan
Regional CDEM Group The club's institutional contact (exercises, welfare centres)
St John / Hato Hone St John Ambulance and emergency medical response
Fire and Emergency New Zealand (FENZ) Fire, rescue, flood and hazardous-substance response
Salvation Army, Student Volunteer Army Meals, distribution, clean-up and community support

5. Dominant risks → guide cards

Risk Where Card to print
Flood / flash flood Nationwide — the most frequent and costly hazard Card B2
Earthquake Nationwide, especially the Alpine Fault (South Island) and Wellington Card A1
Tsunami Eastern and southern coasts (local-source tsunami, short warning) Card A2
Volcanic eruption Central North Island, Auckland volcanic field, Taupō Card A3
Landslide Hilly and cyclone-affected regions (e.g. after Cyclone Gabrielle) Card A4
Ex-tropical cyclone / severe storm North Island, late summer to autumn Card B1
Wildfire Drought-prone regions (Canterbury, Marlborough, Central Otago) Card C2

6. Equivalences with the guide's terms

Generic term in the guide NZ equivalent
National disaster management agency NEMA + regional CDEM Groups
National response plan National CDEM Plan (CDEM Act 2002)
Emergency medical service (EMS) Ambulance via 111 (St John / Hato Hone St John, Wellington Free Ambulance)
Territorial state authority Regional CDEM Group
Mass casualty protocol (MCI) Coordinated Incident Management System (CIMS)
Civil-security citizen reserve NZ Response Teams / USAR volunteers
Inter-agency coordination National Crisis Management Centre (NCMC) via CIMS

Donation tax rules: individuals can claim a 33.33% donation tax credit from Inland Revenue (IRD) on qualifying donations of $5 or more to an approved donee organisation (registered charity, school, approved overseas aid body). Confirm the donee status of your Rotary club or foundation on the IRD website before promising a tax credit.

7. Rotary section — to be completed by your club

Element Your information
Rotary district ____
District Governor (DG) ____
District disaster officer (DRO/DRC) ____
ShelterBox New Zealand contact ____
Regional CDEM Group (contact) ____
Neighbouring clubs (< 50 km) ____
Last update of this section //______

Sources: New Zealand Government (govt.nz), New Zealand Police (police.govt.nz), NEMA / Civil Defence (civildefence.govt.nz), GeoNet (geonet.org.nz), MetService (metservice.com), New Zealand Red Cross (redcross.org.nz), Health New Zealand (Healthline), Inland Revenue (ird.govt.nz). Report any error: g.bourgogne.rtn@gmail.com